Following Tararua District Council’s recent announcement that we have discovered a faulty process for recalculating direct debit payments of rates that dates back to 2018, we want to provide our impacted households with an option to pay back the arrears incurred through our error at a time in the future.

In order to provide this option, Council needs to develop a Rates Postponement Policy. We have drafted this policy, and we are now seeking public feedback before we finalise it.

We would like to invite all ratepayers to give your feedback. The Statement of Proposal provides information on the background and details of the draft Rates Postponement Policy. Both documents can be viewed online here or you can pick up a hard copy at our Customer Service Centres.

We are keen to hear whether you think what we have suggested will work.

You only have two days left so you'll need to give your feedback by Sunday 20 October  2024.

If you would like to speak to Council in person about your submission, we are holding our hearing sessions, which are open to the public, on 4 and 5 November 2024.

To give us your feedback, please fill in our submission form here by 20 October or pick up a hardcopy form on 18 October at any of our customer services.